CCM To Go FAQs

CCM to Go
Register

How many students can you accommodate in a workshop?

Each workshop is available for one class at a time, up to a maximum of 35 students (20 students for Pre-K). You can book up to four sessions of the same workshop in a single day.

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Besides the teacher, are additional adults needed for CCM To Go workshops?

We require that you provide at least 5 adults to assist with activities the workshop leader facilitates. If parent volunteers are unavailable, consider enlisting the help of school staff or responsible older students. Without the required number of volunteers, we may need to cancel the workshop.

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How far in advance should I register my group?

Pre-registration is required for all visits, and you must register at least 30 days in advance to guarantee confirmation. Reservations are processed in the order received.

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Can I register by phone?

Yes, CCM now accepts phone registrations. Call 312-464-8249, and a CCM representative will help you book your group. You will need to hold your reservation with a credit card. Pre-registration is required for all visits. We offer several other registration options.

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Will you charge my credit card if I choose to hold my reservation with a credit card?

All reservations must be paid in full 14 days prior to the visit date, or CCM will charge your credit card. If payment is received at least 14 days in advance, as required, your card will not be charged.

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How will I know that my group is confirmed?

CCM will travel up to 25 miles to your destination. If you are located beyond 25 miles, please call 312-464-8249, and we will do our best to accommodate your request.

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What is your refund policy?

Refunds are given to groups that cancel at least 14 days prior to the scheduled visit. Refunds will not be provided on the day of your visit for any absent students or chaperones.

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Does the museum have Spanish interpreters?

Yes, generally CCM can provide Spanish-speaking facilitators. Please indicate on your registration form if your class would prefer a Spanish-speaking facilitator. Such requests are subject to availability and may require greater lead time when booking.

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Does the museum accommodate children with disabilities?

Yes, we welcome all children to CCM programs. On the registration form, please describe your students' specific needs, or notify the CCM representative if registering by phone. Reasonable accommodations for people with disabilities, including arrangements for additional free chaperones, can be made if necessary.

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