How can I register?
Call us at (312) 464-8249. You will need to hold your reservation with a credit card. Pre-registration is required for all visits.
How far in advance should I register my group?
Pre-registration is required for all visits. Please register at least 30 days in advance to guarantee confirmation.
How will I know that my group is confirmed?
You will receive a confirmation letter prior to your visit.
Where do we enter the museum?
The museum's entrance is located on the second level of the Navy Pier Family Pavilion. Please ask your bus driver to drop you off at the main entrance of Navy Pier.
Do I need chaperones?
Yes! One adult chaperone is required for every five children entering the museum. Required chaperones are free. Extra adults will be charged $4.50. Chaperones must be at least 16 years old.
Where can we eat?
CCM does not have lunch facilities. While visitors are welcome to eat sack lunches in the public spaces of Navy Pier, please note that these spaces are separate from CCM and may not be available during your visit. If you choose to bring lunch, we will hold them for you during your visit.
What is your refund policy?
Refunds are only given to groups that cancel at least 14 days prior to the scheduled visit. Refunds will not be provided on the day of your visit for any absent students or chaperones. If you must change, cancel or reschedule your visit, please call (312) 464-8249 at least 14 days prior.
Will you charge my credit card if I hold my reservation with a credit card?
All reservations must be paid in full on or before the day of your visit. If payment is not received, your credit card will be charged.
Where can I learn more?
Take a closer look at the wonderful opportunities to play and learn with us. Download the 2012-2013 Field Trip Guide