How can I register?
Call us at (312) 464-7684. You will need to hold your reservation with a credit card. Pre-registration is required for all visits.
How far in advance should I register my group?
Pre-registration is required for all visits. Please register at least 30 days in advance to guarantee confirmation.
How will I know that my group is confirmed?
You will receive a confirmation letter prior to your visit.
Where do we enter the museum?
The museum's entrance is located on the second level of the Navy Pier Family Pavilion. Please ask your bus driver to drop you off at the main entrance of Navy Pier.
Do I need chaperones?
Yes! One adult chaperone is required for every five children entering the museum. Required chaperones are free.
Where can we eat?
We can store your sack lunches while you are exploring the museum. Lunches can be eaten in the Crystal Garden located directly across from the museum's entrance or in other public places throughout Navy Pier. There is no designated eating spot in the museum.
What is your refund policy?
Refunds are given to groups that cancel more than 14 days prior to the scheduled visit. Refunds will not be provided on the day of your visit for any absent students or chaperones. If you must change, cancel, or reschedule your visit, please call (312) 464-7684 at least 14 days prior to your visit.
Will you charge my credit card if I hold my reservation with a credit card?
All reservations must be paid in full on or before the day of your visit. If payment is not received, your credit card will be charged.
Where can I learn more?
Take a closer look at the wonderful opportunities to play and learn with us. Download the 2011-2012 Field Trip Guide.
